Conditions of sale to private customers
The general delivery time will be approximately 48 hours for orders in stock.
Orders placed after Friday at 14:00 will be processed the following Monday. The same will occur on the eve of national, regional and local holidays, which will be processed on the first working day after the holiday.
Saturdays, Sundays and holidays will not be working days for the purpose of calculating delivery times.
It will be delivered to the address provided by the buyer.
Method of payment
The accepted forms of payment are:
- PAYPAL: After confirming the order the customer will be taken to the secure payment gateway PayPal. Once the payment is done, you will be redirected to Oh! Naif. Also, you do not need to open an account to pay through Paypal, just enter your credit card number and follow the instructions.
- BANK TRANSFER: If the order is placed through email, once the order is confirmed, the account number will be sent. The order will be considered completed once the customer sends the proof of payment to firstname.lastname@example.org.
- COD: 2.5 € will be added to the shipping cost for this type of payment. This form of payment will only be possible for peninsular Spain and Balearic Islands.
- CREDIT CARD. You can make your payment by credit card by calling 986136617 during office hours or through the web.
For Spain and Portugal peninsular and final customer, the shipping costs are :
|24 HOURS DELIVERY SERVICE:
|*For purchases between 0 and 10 euros ..........
|*For purchases between 10 and 55 euros.........
PICK UP AT POST OFFICE
Free shipping for purchases over 55 €.
Shipments to all peninsular Spain and Portugal.
We also ship to islands, Ceuta and Melilla. Consult via mail the amount of shipping costs and other fees depending on the island.
Shipping costs Balearic Islands
|*Freight prepaid for orders over 75 euros.
|*For purchases between 0 and 15 euros ..........
|*For purchases between 15 and 75 euros..........
|*Pick up at the post office.............
Shipping costs Canary Islands
|*Freight prepaid for orders over 90 euros
|* For less than 90 euros ....................
The following conditions are established:
- Shipments are made by courier service.
- Shipping costs include Value Added Tax (VAT), but no other taxes, fees or duties.
- Shipping is the delivery of the items to the home or address specified by the customer during the ordering process, limiting the delivery areas to those listed above.
- Oh! Naif is not responsible for possible delays in delivery caused by the courier service.
International shipments, shipping costs will be calculated according to weight, volume and destination of the merchandise. These shipments will always be made through Correos or Seur. Please consult with us the rate by sending an email to email@example.com
If the buyer does not agree with the purchased product, he can choose to return the product. To do this, you have a period of 14 working days from the time of receipt of the goods and must first notify Oh! Naif by mail to firstname.lastname@example.org.
The return will only be accepted if the returned product is in perfect condition and in its original packaging.
In case the return is made for reasons not attributable to Oh! Naif, the buyer will bear the costs generated by this return.
Changes of opinion of the customer or an error of the customer at the time of placing the order are considered causes not attributable to Oh! Naif.
If the return of the products is lawful, it will be Oh! Naif who will be responsible for shipping costs, provided that the buyer informs us of this circumstance at the time of receipt of the order to email@example.com. The customer may choose to order a product in exchange for the returned product or request a refund of the amount paid (the refund will be made within a maximum period of 15 working days from receipt of the product in our warehouses).
The products will be sold at the price indicated, being in force the one that is collected at the time of order confirmation by the customer.
Oh! Naif reserves the right to modify prices, articles, offers and other commercial conditions without prior notice.
All prices include the current VAT (21%).